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Shipping & Returns

How fast do you ship?

⚡ Most orders ship the next business day!
During busy times like new launches, sales, or holidays, shipping may take 2–3 business days.
You’ll get a tracking email as soon as your cute package is on its way!

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How much is shipping?

🚚 Free shipping on all orders $25+
📦 Under $25? Shipping is calculated at checkout
📍 Shipped from Las Vegas, NV

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How long does delivery take?

⏱ Most orders arrive in 3–7 business days after shipping
Times may vary depending on your location, weather, or carrier delays
You’ll always get tracking to follow the glow!

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Do subscriptions get free shipping?

🛍 Subscriptions may include shipping perks!
Check your plan or the checkout page for full details—offers may vary depending on the promo!

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What is No Worries Shipping Protection?

🛡 Add No Worries Shipping Protection for $2.50 at the cart!
It covers your order if it’s 📦 lost, 💥 damaged, or 🕵‍♀ stolen during shipping.
If anything goes wrong, email us at support@soapercute.com within 7 days—we’ll replace it, no stress!

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Can I return or exchange my order?

❌ All sales are final.
Our products are made fresh and sealed for your safety, so we don’t accept returns or exchanges.
But we’ve got your back—if your order is damaged or something’s missing, email us at support@soapercute.com within 7 days with your order number and photos.

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My package says “delivered” but I didn’t get it… help!

📬 First, check:
• Your mailbox, front door, porch, or side gate
• Ask a neighbor or roommate
• Contact your local post office

🛡 If you added No Worries Shipping Protection, we’ve got you! Just email us and we’ll fix it.